My package was opened by customs. What can I do? c Expand All C Collapse All A My package was opened by customs. What can I do? Some countries may require that packages be opened during customs inspections. Unfortunately, there is nothing our store can do to prevent this and we cannot be held responsible for the actions of customs officials. Category: SHIPPING & DELIVERY Permalink Back to Top admin The website says my order was shipped but I never received a shipping notification. My package was returned back to you. What can I do?