How do I change or cancel an order?

If  for any reason you would like to change your order, please contact us by email or phone as soon as possible. We will make every effort to accommodate your request. However, please keep in mind our system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change […]

Why is my card being declined?

If your credit card was declined, it’s normally to do with your bank’s automated fraud systems, and not with Paypal or FasterPay (our payment processors). If this happens to you, please make sure your credit card information is correct and try to submit it . If the transaction still doesn’t go through, you will need […]

Is ordering over the internet secure?

Yes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data […]